Dana Campbell
Lover of , good design, green tea, & everything tech.
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Tweets
- Enterprise IT folks - check out @cultofmac's Mobile Management Month posts by @ryanfaas. Great resource! http://t.co/zTbO71gT
- Working in data centers = going through menopause. Hot…cold…hot…cold.
- Thefuture.fm Has Solved a Problem That Turntable, YouTube, and Spotify Couldn’t http://t.co/ULviiApo via @pandodaily
- Engineering building #spaceinvaders @ TIBCO Software http://t.co/JJaOzhXM
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Info
- Lead Mac Anaylst at TIBCO SoftwareInformation Technology and Services | San Francisco Bay Area, USSummaryTechnician, System Administrator, and Technical Project Manager focused on providing exceptional support.Specialties: Mac OS X, Mac OS X Server, Linux, Adobe Creative Suite, Final Cut Pro Studio, JAMF Casper Suite, File Maker Pro, MS Office for Mac, VMware Fusion, Package Maker, Mozy Backup, AppleScript Editor, Retrospect, Crashplan Pro. Windows 7, Vista, XP, 2000, Windows Server 2008, Active Directory, Open Directory, Sharepoint 2007, Wise Package Studio, MS Office 2002 - 2010, LANDesk, Ghost. LAN, WAN, TCP/IP, Cisco, iPhones, Andriods, BlackBerrys, BES Server, Avaya IP/Digital.Experience
- Apr 2011 - PresentLead Mac Analyst / TIBCO Software» Oversee global initiative to support Macs internally within IT. » Manage Mac support project including server management, backup, imaging, and training. » Create custom images and packages with JAMF Imaging Suite and Composer. » Create documentation and wiki to serve as a knowledge base for Mac users. » Support the helpdesk to triage and resolve tickets in all aspects of IT (Macs & PCs).
- May 2010 - Apr 2011Mac Support Analyst / McCann Erickson» Provide advanced technical support locally and remotely to over 100 Mac users. » Administer and manage user accounts through MS Active Directory. » Manage multiple servers on different platforms – OSX 10.6 and Windows 2008. » Deploy custom images and packages to end-user through JAMF Casper Suite. » Perform repairs and installs onsite – Apple Authorized Service Provider. »Troubleshoot, create images, and deploy PCs when needed.
- Aug 2007 - Apr 2010Genius Administrator / Apple Inc.» Administer and lead all aspects of the service team, including service part inventory. » Maintain a queue of repairs to insure prompt turnaround time. » Work with corporate project managers to oversee pilot programs within the Family Room. » Triage and repair Macs, iPod/iPhone, and other Apple products. » Oversee Mac to PC transfers.
- Jul 2007 - Oct 2007Lead Computer Specialist / Best Buy» Qualify customers for complete solutions according to unique needs. » Perform installs and upgrades to new PCs and Macs. » Create images to deploy to floor PCs and Macs. » Lead fellow employees in department duties and responsibilities.
- Aug 2003 - Feb 2007Lead Hardware Sales Associate / CompUSA» Assist customers in the selling of hardware products. » Offer customer service in all areas of the store. » Maintain visual appearance and cleanliness of the store. » Lead fellow employees in department duties and responsibilities.
- Jun 2003 - Sept 2006Production Administrator / American Business Communications» Prepared artwork for pre-press. » Managed both Macs and PCs within production. » Managed color and large format printers. » Separated colors of PDFs to send to press
Education-
2012 - 2013Western Governors UniversityBS in Business - IT Management
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2009 - 2011Academy of Art UniversityBA in Computer Arts, New Media
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2006 - 2008San Francisco State UniversityBA in TV/Radio Broadcasting
Additional Information-
Websites:
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Posts
- Rsync & Mac OS X Lion Server
I’m working on a project to have a redundant backup from one Mac server to another (both are raided). One will be used as a pilot machine, the other production. I’ve never used rsync on a Mac before, so I decided to create a post with my findings/progress to benefit myself and anyone out there who might find it helpful. Stay tuned.
Update: Looking into arRsync which is a GUI based rsync app. Looks like all you have to do is set the destination to a network drive (in my case the root level of the production server) and set the option to “Bidirectional Synchronize.” Will test this out and see if it’s the best solution.
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Located
- San Francisco, CA, USA
